10% New Customer Discount - click HERE

Delivery

Delivery

We aim to have an accurate delivery timescale listed on the webpage for the relevant design and size.

Our primary courier is DHL. Once the DHL courier has their route arranged for the day they will send a text/email with a 60 minute delivery window. We also use a tracked Royal Mail 48 hour service for smaller items.

To shorten delivery time rugs may be despatched directly to you from the manufacturer.

We will contact you immediately if an item will take longer than the advised timescale to deliver. If the revised delivery timescale is not suitable to you then we will make an immediate refund back to your payment card.

If you would like clarification of the deivery schedule of a particular item please contact us for more information.

England, Scotland & Wales

Standard Delivery

Free postage for orders over £30.
 
Postage £2.95 for orders or £30 and under
No maximum number of items per order.
  
Channel Islands

Delivery charge to the Channel Islands is £25.

At present VAT is applied to the order automatically, but we then make a manual refund of the VAT. Alternatively call us and we can take your order net of VAT.

Northern Ireland, Ireland, Europe and the Rest of the World

Unfortunately changes in cross border transportation as a result of Brexit mean that our courier has temporarily suspended deliveries to everywhere apart from England, Scotland and Wales from January 1st. The only exceptions are rugs from Louis de Poortere, Lorena Canals and AFK Living. We are looking at other options and hope this service can resume before the end of January.